No |
COURSE NAME
|
# HOURS |
# of trainers expected to be trained during the month
|
Month |
Cost |
1 |
HACCP and Food Safety
|
5 |
15 |
November |
25 |
2 |
Hospitality &Front Office Skills |
5 |
15 |
December |
25 |
3 |
Managing House Keeping Operations
|
5 |
15 |
January |
25 |
4 |
Food Safety Essentials
|
5 |
15 |
January |
25 |
5 |
Risk Management for Human Resources
|
5 |
15 |
February |
25 |
6 |
Saving Energy
|
5 |
15 |
February |
25 |
7 |
Risk Management for Human Resources
|
5 |
15 |
March |
25 |
8 |
Room Service Techniques
|
5 |
15 |
March |
25 |
9 |
Reception & Reservation Procedures
|
5 |
15 |
April |
25 |
10 |
Concierge Skills
|
5 |
15 |
April |
25 |
11 |
Time Management
|
5 |
15 |
May |
25 |
12 |
Dealing with guest Complains
|
5 |
15 |
May |
25 |
13 |
Essential Etiquettes for Hospitality Staff
|
5 |
15 |
June |
25 |
14 |
Finance for non-professionals
|
5 |
15 |
June |
25 |
15 |
English Speaking Skills
|
5 |
15 |
July |
25 |
16 |
Rules for Public Relations Management
|
5 |
15 |
July |
25 |
17 |
Food & Beverage Quality
|
5 |
15 |
August |
25 |
18 |
Hospitality Communication Skills
|
5 |
15 |
August |
25 |
19 |
Guest Service Professionalism
|
5 |
15 |
September |
25 |
20 |
Service Skills
|
5 |
15 |
September |
25 |
21 |
TOT
|
5 |
15 |
October |
25 |
22 |
TBD
|
5 |
15 |
October |
25 |
23 |
TBD
|
5 |
15 |
November |
25 |
24 |
TBD
|
5 |
15 |
November |
25 |
25 |
TBD
|
5 |
15 |
December |
25 |
26 |
TBD
|
5 |
15 |
December |
25 |